Privacy Policy

ValAi ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services").

By using our Services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other details you provide when registering or using our Services.
• Usage Data: Information about how you interact with our platform, including IP address, browser type, pages visited, and time spent on the platform.
• Device Information: Device type, operating system, and unique device identifiers.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and send related information
• To communicate with you about your account, updates, and support
• To personalize your experience and deliver relevant content
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Services (e.g., payment processors, cloud hosting providers).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize your data.

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request copies of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request limited use of your data
• Right to data portability — receive your data in a structured format
• Right to object — object to certain types of processing

To exercise any of these rights, please contact us at privacy@usevalai.ai.

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@usevalai.ai
• Website: www.usevalai.ai