An elegant AI concierge, built for hosts.

ValAi for Airbnb Hosts — The AI Welcome Book.

Guests scan a QR code and ask your property's AI concierge for the answers they need — in 30+ languages, no app required.

Try the live demo

NewImport your Airbnb listing — read-only, review before saving

Modern luxury Airbnb living room with ocean view, showing the ValAi AI concierge experience for hosts
Set up in one sitting
Works in 30+ languages
No app for guests to download
How it works

From QR scan to answered guest questions.

A physical touchpoint and an intelligent agent network — the AI welcome book that reduces repetitive guest questions about Wi-Fi, parking, check-in, appliances and local recommendations.

Designer acrylic QR-code table sign with wooden stand placed on an Airbnb welcome table

Place your QR sign in the property

Download and print the included QR sign immediately, or order the optional premium acrylic version. Guests scan it with their phone camera — no app or account required.

Smartphone showing a multilingual AI concierge chat answering an Airbnb guest question

Meet your property concierge

Your property concierge handles arrival questions, local recommendations and common troubleshooting, and can use live web search when current local information is needed.

Relaxed Airbnb host at a laptop reviewing ValAi guest conversation summaries

Delight, on autopilot

Guest questions get answered while you sleep. Stay in the loop with smart summaries and escalation alerts when it matters.

Built for hosts

The concierge your property always deserved.

ValAi combines a property QR sign with a property-specific AI concierge, giving guests an easier way to find answers throughout their stay.

Human warmth

Choose the tone and property information ValAi uses when responding to guests.

Smart escalation

Sensitive issues get flagged to you in real-time, with context.

Live local knowledge

Guests ask about today's weather, nearby restaurants or transport — the agent fetches a fresh answer from the live web.

Connections & imports

Start with your Airbnb listing. Skip the copy-and-paste.

Connect Airbnb through Hospitable Connect to pre-fill your ValAi property with supported listing details. Review everything before it is saved. ValAi stays focused on your guest concierge — it does not manage your calendar, pricing, reservations or guest messages.

Airbnb via Hospitable ConnectAvailable now

Works alongside the tools you already use

Already use property-management software? Keep it. ValAi handles a different job: helping guests self-serve property questions through your QR code, guest link or website concierge.

  • Hospitable
  • Hostaway
  • Guesty
  • Lodgify
  • Smoobu

How ValAi and Hospitable fit together

Early access

Be one of our Founding Hosts

ValAi is new, and we're honest about that. Our first 100 hosts get locked-in founding pricing forever, priority email support and early influence over new features.

Product examples

See what ValAi handles

Illustrative examples of how the concierge behaves — not customer statistics.

24/7 guest answers

"How do I connect to the Wi-Fi?"

ValAi answers using the property information supplied by the host.

Honest when information is missing

"Is there an EV charger?"

When the property details do not contain the answer, ValAi says so and logs the question instead of guessing.

Escalates what needs a host

"There is water leaking under the sink."

Urgent and sensitive issues are sent to the host with the conversation context.

Paste any property website and ask the concierge we build from it.

Interactive product demo

See ValAi handle a guest stay

See how guests get instant property-specific answers, use their preferred language, and receive an honest response when information is missing.

Open demo in a new tab

A recorded guided walkthrough of the guest and host experience.

Pricing

Simple, flat pricing.

14-day free trial on every plan. No credit card required. Cancel anytime.

Solo

For 1 property

$9/ month
  • 24/7 guest answers
  • Custom AI welcome book
  • 30+ languages
  • 500 guest conversations per month included
  • Live local search (weather, food, transport): Included
  • 50 daily live-search lookups
  • Email support
Most Popular

Host

For up to 5 properties

$39/ month
  • Everything in Solo
  • Per-property persona tuning
  • Live local search (weather, food, transport): Included
  • 50 daily live-search lookups
  • 1,000 guest conversations/month per property
  • Embed your concierge on your own website
  • Ask ValAi from your AI assistant — Beta
  • Email support

Portfolio

For up to 20 properties

$79/ month
  • Everything in Host
  • 200 daily live-search lookups
  • Multi-user / team access
  • Per-property usage analytics
  • Monthly guest insight reports
  • Ask ValAi across your properties — Beta
  • White-label branding
  • 2,000 guest conversations/month per property
  • Priority email support

Prices in USD. Approximate local currency shown at checkout.

Fair use applies. If a property regularly needs more conversations, we'll suggest the right plan — guests are never cut off mid-stay.

Premium acrylic ValAi QR sign with wooden stand

Premium acrylic QR sign

$26 one-time

One-time $26 per sign, shipped to your door. Every plan already includes a free printable sign PDF, so this is purely optional.

Compare every plan feature

FAQ

Questions hosts ask about ValAi

Straight answers about how the ValAi guest concierge works, what it can answer, and how it fits alongside the tools you already use.

Three flat monthly plans in USD: Solo at $9 for one property, Host at $39 for up to five properties, and Portfolio at $79 for up to twenty. Every plan starts with a 14-day free trial, no credit card required, and cancels anytime. There are no setup fees. The optional premium acrylic QR sign is a one-time $26 add-on — every plan already includes a free printable sign PDF, so the acrylic is purely optional.

Yes. You can optionally connect Airbnb through Hospitable Connect and use supported listing details to pre-fill your ValAi property setup. You review the information before it is saved. Manual setup is still available, and ValAi does not use this connection to manage your pricing, calendar, reservations or guest messages.

Nothing dramatic — your concierge keeps working and we'll email you to suggest a better-fitting plan. We never leave your guests without answers.

ValAi gives each property its own AI guest concierge. Guests open it from a QR code, direct link or website embed and ask questions about the property themselves. ValAi does not read or send messages inside your Airbnb or PMS inbox — it works alongside those tools.

Yes. Guests can open the property concierge whenever they need help and ask questions in 30+ languages. ValAi answers using the property information and tone provided by the host, and is designed to say when information is missing rather than inventing an answer.

No. ValAi handles a different job: helping guests self-serve property-specific questions during their stay. A co-host, VA or property manager may still handle reservations, turnovers, guest disputes, maintenance and other operational work. ValAi is designed to reduce repetitive property questions, not replace those roles.

Property-management platforms can handle booking workflows, scheduled messages and, depending on the platform and plan, AI-assisted or automated inbox replies. ValAi serves a different surface: guests open a property-specific concierge directly through a QR code, link or website embed, before a message reaches your inbox at all. Many hosts run ValAi alongside their PMS. ValAi can also optionally import supported Airbnb listing details via Hospitable Connect to speed up setup — that import does not connect ValAi to your PMS inbox.

ValAi can answer questions about information the host has provided, such as Wi-Fi, parking, check-in and checkout, rubbish, appliances, house rules and other property details. With Live Local Web Search enabled, it can also help with current local questions such as weather, transport and nearby places. If the required property information is missing, ValAi should say so rather than guess.

Yes — provided that information has been added to the property. ValAi uses the host's property information to answer relevant guest questions through the concierge.

Yes. ValAi does not depend on a booking-platform inbox. Guests access the property concierge separately through its QR code, direct link or website embed where available, so hosts can use ValAi alongside Airbnb, Vrbo, Booking.com, direct bookings or other existing systems.

ValAi is self-serve and does not require an onboarding call. Add your property information, review what the concierge knows, fill any important gaps and then place the QR sign or share the guest link when you're ready.

Yes. With Live Local Web Search enabled, the concierge can fetch real-time answers from the open web — today's weather, nearby restaurant menus and hours, transport updates, and upcoming local events — on top of everything in your welcome book. Hosts can toggle this on or off per property from the dashboard, and every lookup is logged so usage stays transparent.

Yes. ValAi can be used by short-term-rental hosts in Australia, the United States and other markets, and the guest concierge supports 30+ languages. The QR sign and guest link are independent of the booking platform a host uses.

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Now in early access

Your guests deserve a concierge.

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