Pricing
ValAi pricing — from $9 a month
Use ValAi free on one property — no card required. Guests won't see it until you turn on guest access. When you're ready, turn on guest access for 30 days free. Add a payment method during those 30 days only if you want to keep ValAi; billing starts after the free 30 days. Otherwise guest access ends and you're not charged. Plans from $9/month.
Not sure which plan? Count your properties.
- 1 propertySolo — $9/mo
- 2–5 propertiesHost — $39/mo
- 6–20 propertiesPortfolio — $79/mo
Solo
For 1 property
$9/month
Billed monthly, cancel anytime
- A unique Guest SmartLink you can drop into the guest messages you already automate
- 24/7 guest answers
- Custom AI welcome book
- Answers in 30+ languages
- Free printable QR welcome sign PDF
- Live local answers (weather, food, transport)
- 500 guest conversations a month, 50 live lookups a day
- Email support
Most Popular
Host
For up to 5 properties
$39/month
Billed monthly, cancel anytime
- Everything in Solo
- Each of up to 5 properties gets its own concierge and its own SmartLink, ready for property-specific message automation
- Set a different tone and property details for each property
- Embed your concierge on your own website
- Ask ValAi about your properties from ChatGPT or Claude — Beta
- 1,000 guest conversations a month per property
- Email support
Portfolio
For up to 20 properties
$79/month
Billed monthly, cancel anytime
- Everything in Host
- Up to 20 property-specific SmartLinks, so your existing automation can send the right one for every booking
- Invite your team or co-host
- See what guests ask, property by property
- Monthly guest insight reports
- Your own branding, not ours
- 2,000 guest conversations a month per property, 200 live lookups a day
- Priority email support
Compare the plans side by side
Every line that actually differs between Solo, Host and Portfolio.
| Feature | Solo$9/mo | Host$39/mo | Portfolio$79/mo |
|---|---|---|---|
| Properties included | 1 | Up to 5 | Up to 20 |
| Guest conversations / month | 500 | 1,000 per property | 2,000 per property |
| 24/7 guest answers | Included | Included | Included |
| Languages | 30+ | 30+ | 30+ |
| Custom AI welcome book | Included | Included | Included |
| Guest SmartLink | Included | Included | Included |
| Property-specific SmartLinks for automated messaging | 1 link | Up to 5 links | Up to 20 links |
| Printable QR sign PDF | Included | Included | Included |
| Live local search | Included | Included | Included |
| Daily live-search lookups | 50 | 50 | 200 |
| Escalation alerts by email | Included | Included | Included |
| Missed-question log | Included | Included | Included |
| Set a different tone and property details for each property | Not included | Included | Included |
| Embed concierge on your own site | Not included | Included | Included |
| Multi-user / team access | Not included | Not included | Included |
| Monthly guest insight reports | Not included | Not included | Included |
| White-label branding | Not included | Not included | Included |
| Ask ValAi about your properties from ChatGPT or Claude (Host & Portfolio, beta) | Not included | Included | Included |
| Support | Priority email |
What's included on every plan
- Use ValAi free on one property before choosing a plan
- Guest SmartLink for every property — share it in the messages you already send
- Free printable QR welcome sign PDF (optional in-property shortcut)
- Replies in 30+ languages, 24 hours a day
- Escalation alerts when a guest issue needs you
- Missed-question log so you can close knowledge gaps
- No setup fee, no contract, cancel anytime
Guests reach your concierge through the Guest SmartLink, the free printable QR sign PDF included on every plan, or the website embed. There's no physical product to buy.
Pricing questions
Three flat monthly plans in USD: Solo at $9 for one property, Host at $39 for up to five properties, and Portfolio at $79 for up to twenty. Use ValAi free on one property — no card required. Guests won't see it until you turn on guest access. When you're ready, turn on guest access for 30 days free with real guests. Plans start at $9/month if kept. If you don't add a payment method by the end of the 30 days, guest access ends and you aren't charged. Cancel anytime.
One conversation is a single guest session with your concierge, however many messages it contains. A guest who scans the QR code, asks about the Wi-Fi, then asks about parking five minutes later counts once — not twice.
Nothing dramatic — your concierge keeps working and we email you to suggest a better-fitting plan. We never leave your guests without answers.
Use ValAi free on one property — no card required. Guests won't see it until you turn on guest access. When you're ready, turn on guest access for 30 days free with real guests. Add a payment method during those 30 days only if you want to keep ValAi; billing starts after the free 30 days. Otherwise guest access ends and you aren't charged.
Every plan includes a free printable QR sign PDF and a Guest SmartLink you can paste into the messages you already send. There's no physical product to buy — nothing about the software depends on one.
Yes. Upgrade or downgrade at any time from your account page; billing is prorated automatically and your properties and welcome books stay exactly as they are.
None. No setup fee, no onboarding fee, no cancellation fee, no minimum term. You pay the monthly plan price and nothing else.
Not yet. Every plan is billed monthly and you can cancel any time. Annual billing isn't available in self-serve checkout today.