Set it up once. Let guests get answers themselves.
Add or import your property details, share one Guest SmartLink, and ValAi answers common guest questions for you — no guest app or login.
Use ValAi free · No card · 30 days with guests when you turn on guest access · Plans from $9/month if kept
1. Import or add your property
Import your Airbnb listing or add your property details manually. Review the information guests actually need — check-in, Wi-Fi, appliances, house details and local tips. You control what's included.
3. Guests ask. ValAi answers.
Guests ask in their own words and get answers in seconds, in 30+ languages. If it doesn't know, it says so rather than guessing. Urgent or sensitive issues are flagged to you in Guest alerts and by email, with optional browser alerts when enabled.
Already automate guest messages? Keep them.
ValAi fits into the flow you already use. Hospitable, Guesty and Hostaway can store property-specific links and insert them into automated messages. That means the right concierge can reach the right guest without another manual send.
Vrbo supports scheduled property templates. Airbnb scheduled replies exist, but external-link rules can apply. No ValAi–PMS integration is required for this workflow.
What changes when guests have your concierge
- Fewer repetitive questions reach you
- Guests get an answer in seconds
- Help in 30+ languages, day and night
- You're alerted when something genuinely needs you
Use ValAi free · No card · 30 days with guests when you turn on guest access · Plans from $9/month if kept
See what your guest sees
Ask a question the way a guest would and see the concierge answer.