Comparison

ValAi vs Touch Stay: Guidebook or Concierge?

Touch Stay helps guests find answers. ValAi lets them ask.

Touch Stay is one of the original digital guidebook platforms — a polished, branded guide guests browse for house rules, wifi details and local tips. ValAi takes a different approach: instead of scrolling through a guide, guests scan a QR code and simply ask their question in a chat, in their own language, and get an instant answer. Both replace the paper welcome binder. The difference is whether your guests browse or ask.

Feature

ValAi

Touch Stay

Format

Chat — guests ask anything, AI answers instantly

Structured guidebook guests browse, with an AI chatbot feature

Setup

Under 10 minutes

Longer to build a fully styled guide

Languages

Guests can ask in 30+ languages

Limited interface languages

Pricing

From $9/month per property

From roughly $8/month for one property, scaling by portfolio (as of 2026 — check their site)

Guest effort

Type a question, get an answer

Navigate sections to find the answer

PMS integrations

None needed

Integrates with several PMS platforms

Free trial

14 days, no credit card

Free trial available

Choose Touch Stay if…

You want a beautifully branded, browsable guide as a marketing asset.
You run a larger portfolio on a PMS and want reservation syncing.
You want built-in upsell widgets.

Choose ValAi if…

You want the fastest possible setup.
Your guests are international and ask questions in many languages.
You'd rather guests get instant answers than search through pages — especially the 11pm "how does the aircon work" type of question.

A guidebook is only useful if guests read it. Most don't — they ask. ValAi is built for how guests actually behave. Try it free for 14 days and watch the questions answer themselves.

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Competitor information based on publicly available sources as of 2026 and may change. Touch Stay is a trademark of its respective owner; ValAi is not affiliated with Touch Stay.