The complete guide

The AI Welcome Book, Explained

The next evolution of the guest welcome book — guests ask, AI answers, hosts sleep.

What is an AI welcome book?

An AI welcome book is a replacement for the paper binder or digital guidebook in a short-term rental. Instead of guests browsing pages to find the wifi password or checkout time, they scan a QR code and simply ask — in their own language — and an AI trained on that specific property answers instantly, 24 hours a day. The host writes their property information once; the AI handles every question, every stay, forever.

The three generations of the welcome book

1

The paper binder

Printed, laminated, rarely read, always out of date.

2

The digital guidebook

Browsable on a phone. Better, but guests still have to hunt for answers.

3

The AI welcome book

Guests don't search, they ask. Instant answers in 30+ languages, updated by the host in seconds.

How it works

Place the QR sign in the property

A printable PDF ships with every plan; a premium acrylic sign with a wooden stand is an optional add-on.

Guests scan and ask

No app, no download. Guests open their camera, tap the link, and ask in their own language.

The AI answers — you sleep

Trained on your property, ValAi answers instantly and only escalates to you when it genuinely matters.

What guests actually ask

The same questions repeat at every property: the wifi password, check-in and checkout times, parking, how the appliances work, and where to eat nearby. An AI welcome book answers all of them without a single message reaching the host's phone.

What's the wifi password?
What time is check-in?
What time is checkout?
Where do we park?
How does the coffee machine work?
Where's a good breakfast spot?

What an AI welcome book costs

Far less than the time it saves. ValAi starts at $9/month per property — most hosts save around five hours of guest support a week.

AI welcome book vs the alternatives

AI welcome book vs the paper binder

The binder is charming and completely ignored. Guests still message you at 11pm about the wifi. Here's the honest comparison:

Read ValAi vs paper welcome book

AI welcome book vs Touch Stay

Touch Stay is a well-made digital guidebook — a modern version of the binder. The AI welcome book is a different category: guests ask, they don't browse.

Read ValAi vs Touch Stay

AI welcome book vs HostBuddy

HostBuddy focuses on Airbnb inbox automation. ValAi lives inside the property and answers questions guests would otherwise message you about at all.

Read ValAi vs HostBuddy

Frequently asked questions

What is an AI welcome book?

An AI welcome book is a replacement for the paper binder or digital guidebook in a short-term rental. Guests scan a QR code, ask a question in their own language, and an AI trained on that specific property answers instantly — 24 hours a day.

How is an AI welcome book different from a digital guidebook?

A digital guidebook is a set of pages a guest still has to browse to find the answer. An AI welcome book skips the browsing — guests ask the question directly and get a specific answer, in any language, without hunting through sections.

How much does an AI welcome book cost?

ValAi starts at $9/month per property. Most hosts save around five hours of guest support each week, which more than covers the cost.

Do guests need to download an app?

No. Guests scan the QR code with their phone camera and start chatting in the browser. There is nothing to install and no account to create.

Set up your AI welcome book in about 10 minutes

14-day free trial. No credit card. Cancel anytime.