Your guests ask in their language. ValAi answers from your property information.
Give international guests instant answers about check-in, Wi-Fi, parking, house rules and local questions without translating the same messages yourself.
- No card
- Test privately
- 30+ languages
One property. Many guest languages.
Your property knowledge crosses languages.
Host property note · Thai
กรุณาวางร่มเปียกไว้ในถังสีน้ำเงินข้างประตูหลัง
Guest asks · English
“Where should I put the wet umbrellas?”
ValAi answers
“Put the wet umbrellas in the blue bucket beside the back door.”
Japanese source → German guest
駐車場は建物の裏、7番です。
„Parken Sie hinter dem Gebäude auf Platz 7.“
Indonesian source → Chinese guest
Kolam renang tutup pukul 21.00.
“游泳池晚上九点关闭。”
ValAi uses your property information — it doesn’t invent missing property details.
One source of truth. More guests helped.
Fewer repetitive translation messages
Better self-service for international guests
One source of property truth instead of separate translated welcome books
How it works
- 1
Add or import property information in the language you normally use.
- 2
Your guest opens the SmartLink or scans the QR code.
- 3
Your guest asks in their language.
- 4
ValAi answers from what you supplied. If the answer is missing, it says so rather than inventing it.
Not just translation
Translation tools can translate “Where is the key?” ValAi also knows where the key is — because it uses the property information you provided.
Common questions
Help overseas guests feel at home.
Built for villas, independent hotels, resorts and professional property managers serving guests from around the world.