The AI concierge for UK short-let hosts.
From London flats to Edinburgh townhouses — ValAi replies to your guests in seconds, in their language, around the clock. GDPR-friendly, brand-aligned, unmistakably human.
Plans shown in USD · billed monthly
From QR scan to answered guest questions.
A physical touchpoint and an intelligent agent network — the AI welcome book that reduces repetitive guest questions about Wi-Fi, parking, check-in, appliances and local recommendations.
Place your QR sign in the property
Download and print the included QR sign immediately, or order the optional premium acrylic version. Guests scan it with their phone camera — no app or account required.
Meet your property concierge
Your property concierge handles arrival questions, local recommendations and common troubleshooting, and can use live web search when current local information is needed.
Delight, on autopilot
Guest questions get answered while you sleep. Stay in the loop with smart summaries and escalation alerts when it matters.
The concierge your property always deserved.
ValAi combines a property QR sign with a property-specific AI concierge, giving guests an easier way to find answers throughout their stay.
Human warmth
Choose the tone and property information ValAi uses when responding to guests.
Smart escalation
Sensitive issues get flagged to you in real-time, with context.
Live local knowledge
Guests ask about today's weather, nearby restaurants or transport — the agent fetches a fresh answer from the live web.
Keep your property management software. ValAi handles the questions.
Your PMS runs calendars, pricing and scheduled messages. ValAi answers what guests actually ask, in their own language, at any hour. Hosts run both side by side — nothing to disconnect, nothing to migrate.
- Hospitable
- Hostaway
- Guesty
- Lodgify
- Smoobu
Be one of our Founding Hosts
ValAi is new, and we're honest about that. Our first 100 hosts get locked-in founding pricing forever, priority email support and early influence over new features.
See what ValAi handles
Illustrative examples of how the concierge behaves — not customer statistics.
Instant guest answers
"How do I connect to the Wi-Fi?"
ValAi answers using the property information supplied by the host.
Honest when information is missing
"Is there an EV charger?"
When the property details do not contain the answer, ValAi says so and logs the question instead of guessing.
Escalates what needs a host
"There is water leaking under the sink."
Urgent and sensitive issues are sent to the host with the conversation context.
Paste any property website and ask the concierge we build from it.
See ValAi handle a guest stay
See how guests get instant property-specific answers, use their preferred language, and receive an honest response when information is missing.
A recorded guided walkthrough of the guest and host experience.
Simple, flat pricing.
14-day free trial on every plan. No credit card required. Cancel anytime.
Solo
For 1 property
- 24/7 instant guest replies
- Custom AI welcome book
- 30+ languages
- 500 guest conversations per month included
- Live local search (weather, food, transport): Included
- 50 daily live-search lookups
- Email support
Host
For up to 5 properties
- Everything in Solo
- Per-property persona tuning
- Live local search (weather, food, transport): Included
- 50 daily live-search lookups
- 1,000 guest conversations/month per property
- Embed your concierge on your own website
- Email support
Portfolio
For up to 20 properties
- Everything in Host
- 200 daily live-search lookups
- Multi-user / team access
- Priority routing (fastest replies)
- Per-property usage analytics
- Monthly guest insight reports
- White-label branding
- 2,000 guest conversations/month per property
- Priority email support
Prices in USD. Approximate local currency shown at checkout.
Fair use applies. If a property regularly needs more conversations, we'll suggest the right plan — guests are never cut off mid-stay.
Premium acrylic QR sign
$26 one-timeOne-time $26 per sign, shipped to your door. Every plan already includes a free printable sign PDF, so this is purely optional.
Your guests deserve a concierge.
Start your 14-day free trial — no credit card required.
14-day free trial · Cancel anytime